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Medigate SSO
(Single Sign On)

INSIGHT

ANALYSIS

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  • It is a dedicated portal site for healthcare professionals, serving a user base of 2,000 individuals

  • The primary goals of this project were to enhance the existing login process, establish new contact points with our target audience, and improve the overall customer experience

PURPOSE

  • Our key achievements include minimizing the medical personnel authentication process, resulting in a significantly improved sign-up experience for GSK's portal site. Additionally, we successfully reduced the registration process duration

  • We successfully reached approximately 80% of healthcare professionals (HCPs) in Korea, offering a more efficient and user-friendly login process through the Medigate channel

CONCENT FLOW

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DATA FLOW

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  • We should announce these channels with the latest content, making dedicated portal sites accessible to a broader audience of HCP customers

  • Our objective is to provide an educational HCP portal accessible to anyone via mobile devices, regardless of their location or the time of day

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CONCEPT

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  • We implemented an intuitive icon featuring the Medigate symbol, making it easier for HCPs to access the login button with a single click

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SERVICE
FLOW

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